1. Introduction
Welcome to Peachn ("App," "we," "our," or "us"). This Privacy Policy explains how the Peachn Team collects, uses, discloses, and protects your information when you use our mobile application "Peachn - Share Your Nail Art Videos" (the "Service"). By creating an account or using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide to Us
- Account Information: Your full name, username, and email address when you register.
- User Content: Videos, images, comments, and other content you upload to the Peachn community.
- Customer Support: Information contained in your correspondence with us when you contact support.
2.2 Information Collected Automatically
- Device Information: Device model, operating system version, unique device identifiers, and mobile network information.
- Usage Statistics: Information about your interactions with the Service, such as videos watched, time spent, and navigation paths.
- Crash Logs: Error reports and system logs generated if the App crashes.
- Location Data: We may collect approximate or precise location data if you explicitly grant us permission to do so via your device settings.
2.3 Cookies and Tracking Technologies
We use Cookies and similar technologies (which may include Web Beacons) solely for Authentication, Preferences, and Analytics.
2.4 Photos and Media Handling
- Permissions: We access your photo library only when you specifically select images/videos to upload.
- Processing: Media processing is primarily performed locally on your device. Any server-side processing results in immediate deletion after the action is complete.
- No Biometrics: We DO NOT use facial recognition technology or collect biometric data.
- No AI Training: Your photos and videos are NOT used to train artificial intelligence models or for marketing purposes without explicit consent.
3. Purposes of Use
We use the collected information to:
- Provide, maintain, and deliver the Service (specifically facilitating the sharing of nail art videos).
- Personalize your experience and content.
- Improve our services, develop new features, and fix bugs.
- Ensure the security of our platform and prevent fraud.
- Provide customer support.
- Comply with legal obligations.
WE DO NOT SELL YOUR PERSONAL INFORMATION TO THIRD PARTIES.
4. Sharing and Disclosure
We share your information only:
- With your explicit consent.
- With trusted Service Providers (e.g., cloud hosting, analytics) subject to strict confidentiality.
- For legal compliance or protection of rights.
5. International Transfers
Your information may be transferred across borders. We ensure appropriate safeguards, including the use of Standard Contractual Clauses (SCCs), to ensure the security of your data during such transfers.
6. Data Security
We employ encryption (in transit and at rest), strict access controls, regular audits, and data backups to protect your information.
7. Data Retention
- Account Data: Retained for the lifetime of your account. Deleted/anonymized within 30 days of account deletion.
- Usage Data: Retained for a maximum of 12 months.
- Support Communications: Retained for 6 months.
8. Your Rights
You have the right to access, correct, delete, restrict processing, or withdraw consent regarding your personal data. To exercise these rights, please contact us via email. We will respond within 5 business days.
9. Children's Privacy
Our Service is intended for users aged 17+. We do not knowingly collect personal information from children under 13.
10. Dispute Resolution
Any disputes arising under this policy shall be resolved through binding arbitration.